Frequently asked questions and answers
Once you have registered and activated your account, you will be sent an email with your Identification Number, registered email address and Password. Then, using that information, click on the “Log In” icon on the top right of the page. Fill in your login details and you will be taken to My Happy Office Pages.
If
you didn’t receive an activation
email,
please send an e-mail to
office@myhappyco.com
with your activation request. You must include your ID-Number:
“please activate the account with NUMBER_ID"
Our
products are sold exclusively through a global network of independent
Distributors.
You can order products in three different ways:
1.
As a Distributor
Whether
you only want to order products for yourself and your family or start
selling our products to others, you can register to become our
Partner and get a discount on the catalogue prices.
2.
As a Customer
You
can place your order through one of many of our Partners. They will
be able to give you advice, show product samples and answer your
questions about our products and how to use them.
3. As a Customer unregistered
You can order products directly from the website without registering for an account, choosing from the list a recommending person.
The
easiest way to pay is online. Login to My
Happy Office
and
click the Finance tab and select Orders from the drop down menu.
Here you will find your outstanding invoices. Simply click on the pay
button to proceed to our payment page.
You
can find it in your back office under Finance tab go to Orders, you
will find a list of your Order History. Your Order information is
also conveniently summarized for you with the infographic on the
Order Page within My Happy Office.
Standard
delivery on all orders is 5-10 working days. Depending on shipping
method and location.
It
depends on your localization and the quantity of products purchased.
Before the payment is finalized, the system will show
cost of shipping.
You
can connect different orders which will be delivered to you. After
choosing the delivery method you can select the option “connected
order”. Available in EU.
There
are two ways of making money with HC™.
As a Partner, you can order products at a reduced price level and
sell to the customers at catalogue price. Furthermore, you can
invite others to join HC™ as well and build a team of people or a network of distributors selling products, and thus earning additional income.
As a new Partner you will have a Sponsor as a coach, guiding and assisting you. Your coach will introduce you to HC™ and help you with all the necessary information you need at the beginning. You can also choose to purchase a few recommended items to get you started, such as Catalogues, samples or demonstration products to show to others or try to familiarize yourself with our products. Your Sponsor will go over this in more details with you.
Commissions
are calculated every day.
You
can find commissions information in your Back Office under “Finance
Tab” then “Commission Periods”. Once there select the
commission periods you want to check and you will find detail
information.
You
can retrieve commissions earned by transferring money available. You
can process transfer by going to Finance tab in your back office and
select eWallet. Once in your eWallet page click on "Add
transaction", select type of transaction "hyperwallet"
indicate amount $$$ to transfer and click "Next", once you
click next you can verify that information is correct and click
"Realize transaction".
Promotions
show up during processing of order if applicable.
The
HC™
Products
are
developed by Dr Gaetano Zannini R&D team and produced in Zannini
Laboratories state of the art manufacturing plant in the south of
France.
Additional
materials can be downloaded from our website, which provides more
technical and scientific information.
No,
they are considered food supplements and they are registered in each
country as such.
Are the HC™ Products registered with local authorities?
All HC™ Products are registered with the appropriate authorities according to local rules and regulations. The HC™ Products production is ISO 9001: 2000 and ISO 22.000 certified and our manufacturing plant comply with the US Food and Drug Administration’s Good Manufacturing Practice Regulations (GMPs).
No,
HC™
Products
are only available from
Happyco’s website and
registered HC™
Partners.
Each
Orogranule
is
a small sphere made of 100% natural origin active principles coming
from: micronutrition (vitamins, oligo elements, minerals, fatty acids, etc), aromatherapy and
phytotherapy. The active ingredients are progressively and simultaneously integrated from
a 100μ core to make the final spherical complex we call Orogranule. They are indicated in the box labels.
Every
box and blister have an expiration date. From production the
expiration date is 3 to 5 years.
Inside
each product box there are 15 packs with1 blister (half a blister
per day) each, in an easy to carry box. There are
8 Orogranules
per
blister for a total of 120 Orogranules
per
box.
Information
about the recommended dosage can be found in the leaflet, which is
inside every product
box.
The recommended dosage is 4 Orogranules
(1/2
a blister) per day, following the daily rhythm indicated on the
blister itself.
The
HC™
Products
have
been researched intensively and are recommended to be taken at a
specific point of time during the day in order to maximize the
benefit. The studies have shown that our body has different
nutritional needs during the day. Therefore, maximum benefit for the
organism is obtained by providing the right ingredients to the body
at the right time of the day. Essentially this can be summarized as
one in the early morning, one before noon, one at the end of the
afternoon and one in the evening or before going to bed. You can also
take the two daily Orogranules
together
in the late afternoon. The blister clearly indicates when to take the
appropriate
Orogranule for
your organism.
1 Orogranule™ of Morning in the Morning,
2 Orogranules™ of Daily, one before noon and one at the end of the afternoon (or both at once before noon),
1 Orogranule™ of Evening before going to sleep.
Recommended
dosage can be doubled, if required:
- 2 Orogranule™ of Morning in the morning
- 4 Orogranules ™ of Daily, two before noon and two eventually at the end of the afternoon
- 2 Orogranule™ of Evening before going to sleep.
Our food supplements are completely safe and there is no risk of overdose. However, the dosage indicated on the labels is sufficient to provide the desired results.
There
is no advantage to putting the Orogranule under your tongue.
Absorption is more effective when placed on the tongue or in the
mouth. The Orogranules
can be progressively
sucked or eventually chewed, even if this way is less recommended,
and do not need to be taken with water, milk or food.
Some
of you have been surprised by the different colors that granules
could have in different batches of our products. As you know, the
final color of granules is linked to the whole complex of natural
ingredients we use. It's evident that each batch of each natural raw
material may have different color following what nature decides…
Being in our
production process one batch of raw materials equivalent to one production, each batch of finished product could have different colors, as result of the combination of all the natural ingredients used. This variability could explain also some differences in the taste of
granules. This is absolutely normal for a natural product and it's a positive confirmation of the naturality also of the production process.
We
recommend consulting a Doctor before taking any medication with
whichever food supplement, including HC™
Products.
The eventual contraindications are indicated in the part “WARNING”
in the label.
Yes,
you can associate a single dose of the different products, but we do
not recommend taking HC™
Energy and HC™
Relax
at the same time as they have opposite effects.
All
the HC™
Products
are
absolutely gluten free with the exception of HC Junior.
All
the HC™
Products
do
not contain added sugar, so they can be used without any problem by
diabetic patients.
Pregnant
women should not take HC™
Products.
HC™ JUNIOR can be taken by children over 3 years old. If
you are allergic to any of the ingredients contained in one
of our products, we strongly advise you to consult your Doctor before
taking any of our supplements.
With
an amazing 12 HC™
Products
to
address the most common nutritional needs of consumers there is a
significant opportunity to begin building a successful business
today. Nevertheless, HC™
is already planning to expand the range in the future. An official
announcement will go to Leaders first and then to HC™
Partners immediately after. This will be a few weeks before any new
product
launch
and a special event will be organized by HC™.
Another
fantastic
opportunity to
join us immediately!!!